Rules - Manual of Compliance Policies

Introduction

This set of documents, all of them Policies, regards the basic features of the Bank's activities that are the most sensitive in terms of compliance.
Some of the subjects regulated by each policy come from older Bank documents. Others are completely new.
We believe that this text structure (similar to instalments, besides lacking strictly regulatory contents) makes it easier to replicate, even if adapted, by the international operations of the Group.
These policies are not the full set of compliance instruments, integrating a system of sources of which we highlight, besides certain Internal Rules of Procedure, the Code of Conduct and the Service Order for Financial Intermediation Activities.

Customer Acceptance Policy
Customer Due Diligence Policy
AML/CTF Policy