Rules - General Credit Regulations

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1. When alert levels "Reduce" and "Extinguish" appear in clients with on-going liabilities and active limits, it is necessary to revise their Credit Limits in the next 30 days, in order to access whether they should be dealt with by the D.R.C.
2. 1. The Credit Department has the power to send Clients to the D.R.C. after hearing their Commercial Department, within the guidelines established for each segment in the tables attached.
   2. Should there be any differences of opinion the Commercial Department shall submit the proposal for reappraisal thoroughly explaining its reasons.
   3. Should the decision be kept, it will be submitted to revaluation by the higher level and, at last instance, to the joint decision of the Member of the Board of Directors responsible for the D.R.C. and of the Member of the Board of Directors in charge of the Network in question.
3. Transfer of Clients to the D.R.C.:
   1. Clients with loans of Euro 75.000 or under:
      • When loans due for over 45 days are registered, the transfer for the D.R.C. is automatic.
      • This transfer maybe suspended for no more than 60 days, by ruling of the Credit Department if sanctioned by the Commercial Department concerned, or when there is an on-going debt-restructuring proposal.
   2. Clients with loans of more than Euro 75.000:
      • When a loan due for more than 30 days is registered, a Local Level Alert is issued, with copy to the respective Commercial Manager, and a proposal is necessarily made concerning its transfer to the D.R.C.
      • When a loan due for more than 45 days is registered and there are no orders from the Credit Department sanctioned by the Commercial Department, concerning the Clients transfer to the D.R.C. or its permanence in the Network, a new alert shall be issued, which will be sent to the corresponding Commercial Manager, with copies to the Member of the Board of Directors responsible for the D.R.C. and of the Member of the Board of Directors in charge of the Network.
   3. The transfer of clients with loans of up to Euro 5.000to the D.R.C., no matter what segment they belong to, falls to the Commercial Department with no intervention of the Credit Department.
4. When a client is allocated to the Credit Risk Department (D.R.C.) its Credit Lines and Limits are suspended and he is considered as Risk Scoring E for as long as this Department is appraising his case.
5. Whenever a Client is allocated to the D.R.C., he will be immediately transferred to the S.I.A.R.C. of the respective Network.