Always one step ahead
Why update?
To prevent possible risks and make your account safer
So we can provide a service tailored for you
Because it is a legal obligation to have your details updated
Where to update?
Here's what and where to update
ID
ID card or Citizen Card or Passport
App
Branch
Taxpayer number
Taxpayer card or Citizen card
App
Branch
Tax or residence address and email
Statement from another bank (with name and address) or IRS Statement or Water, electricity or phone bill (date of issue under 6 months)
App
Branch
Job and employer
Payslip (date of issue under 6 months) or Employer's Statement
App
Branch
Mail address
You don't need to upload a proof document for this
App
Branch
Contact center
Website
Phone number
You don't need to upload a proof document for this
Branch
Contact center
ATM
Update your data
Update your data
Update your data anytime you change personal information like your address, contact details, or employment status, or whenever we ask you to.
