The Payment Protection Plan minimizes the impact of unemployment or illness in the event of income loss, by ensuring the payment of the loan installment to which it is associated.

Waiting period is the period between the subscription date and the earliest date a claim can be filed. For Protection Plan insurance, this period is 60 days.

Temporary total disability for work (due to illness or accident) for a period longer than 30 days

The loan installment is reimbursed for up to 12 months. There must be a mandatory period of six months of active work between the last compensated day of a claim and a new occurrence.

Involuntary unemployment (for salaried employees) for a period longer than 30 days

The loan installment is reimbursed for up to 6 months. There must be a mandatory period of six months of active work between the last compensated day of a claim and a new occurrence.

Overdue salaries (employees), for a period exceeding 90 days

Installment reimbursement is provided for a maximum of 6 months. A mandatory period of six months of active employment must elapse between the last paid day of a claim and a new occurrence.

Hospitalization (for self-employed workers) for a period longer than 7 days

The loan installment is reimbursed for up to 1 month. After this, the temporary total disability for work coverage may be activated for up to 11 additional months. There must be a mandatory period of six months of active work between the last compensated day of a claim and a new occurrence.

You must go to a branch and fill out the claim report. In addition, you must submit some documents required for the claim analysis.

You must report the claim as soon as possible, considering the waiting period and the coverage activation terms.

Temporary total disability for work:

Salaried employee:

• Detailed medical report;
• Copies of diagnostic test reports;
• Copies of sick leave forms and renewals;
• Proof of active employment at the time of the incident.

Self-employed worker:

• Hospital discharge report;
• Copies of diagnostic test reports;
• Hospital/clinic document indicating the hospitalization period;
• Copy of the most recent income tax return (Model 3);
• Proof of active professional activity at the time of the incident.

Overdue Salaries:

Employee (Salaried Worker)

• Copy of form GB018 (official form filled out and submitted by the Employer);
• Copy of the employment contract or other document proving the start date of the employment;
• Copy of the Employment Center declaration confirming registration (this document must be requested from the Employment Center 30 days after the start date and must be renewed monthly).

Self-employed worker

• Not applicable.

Involuntary unemployment:

Salaried employee

• Copy of unemployment status declaration (Model RP 5044);
• Copy of proof of unemployment benefits application;
• Copy of the employment contract;
• Copy of termination letter;
• Declaration confirming registration as unemployed at the Employment Center (with at least 30 days elapsed since the unemployment date).

Self-employed worker

• Not applicable.