Help

To make an urgent card request during business hours (8:30 am to 3 pm), please follow these steps in homebanking: go to "Cards" > "Card Request," select the card, and mark the field with the message "Urgent card request".

If you need to request an urgent card outside of these hours, please call our Support Line at 210 052 424, 918 272 424, 935 222 424, or 965 992 424. Please note that this service may incur costs. Check the price list for more information.

When you receive your card at home, login in the Millennium App and open the message that will appear at the top of the screen. Then, follow the steps to activate the card.

You must cancel your card right away in the Millennium App. If you do not have the app installed, you can contact our support line on 800 91 04 02.

Families looking to finance the acquisition, construction, or maintenance of their primary or secondary residence can access this credit program.

You should call the Support Line (24h) at 21 005 24 24, 91 827 24 24, 93 522 24 24 or 96 599 24 24, or visit any branch.

You can request a new PIN without replacing your card. You have 2 options:

• In the app, access the "Manage card" option and select the "Resend PIN" option by SMS.
• On the website, after logging in, go to the cards menu and select "Resend PIN".

Remember that you can only ask for the PIN to be resent 3 times in the app, and then you'll have to ask for it via support line.

Check the price list for more information about changing the card PIN