- Individuals
- Contacts
- Suggestions complaints
Suggestions and complaints
Need to talk to us?
It’s easy
If you have any questions, suggestions or complaints, feel free to reach out through any of the available options
If you have any questions, suggestions or complaints, feel free to reach out through any of the available options
How to share feedback
3 easy ways to talk to us

Online form
Fill out the form with your details, subject, and message
Phone
We’re available 24/7 with personalized support¹ at 91 827 24 24 / 93 522 24 24 / 96 599 24 24 or (+351) 21 005 24 24


Branch
Find the closest branch to you

Online form
Fill out the form with your details, subject, and message

Phone
We’re available 24/7 with personalized support¹ at 91 827 24 24 / 93 522 24 24 / 96 599 24 24 or (+351) 21 005 24 24

Branch
Find the closest branch to you
Other ways to contact us
You can reach us in other ways too

Contact the Customer Ombudsman via the contact form

You can also submit a complaint through the official Complaints Book
Legal information
¹Personalized support 24/7 (calls to national landline or mobile networks).
Call charges depend on the price plan agreed with your operator.
Call charges depend on the price plan agreed with your operator.
Need help?
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Here you can find the answer to all your questions
Here you can find the answer to all your questions
Find the nearest branch
Find the nearest branch
Call whenever you need to
Call whenever you need to
Need help?
Here you can find the answer to all your questions
Here you can find the answer to all your questions
Looking for a branch?
Find the nearest branch
Find the nearest branch
Need to call us?
Call whenever you need to
Call whenever you need to