Online Doctor
A doctor available anytime, anywhere
General and family medicine consultations available anytime, anywhere, at no cost
General and family medicine consultations available anytime, anywhere, at no cost
General and Family Medicine and Pediatrics consultations for €0
24/7 availability for General and Family Medicine consultations
Consultations available instantly, online via voice or video, with a doctor
All the benefits
What’s included?
Medical statements sent by email, and prescriptions via SMS, so you'll have everything before the consultation ends

Pediatrics, Psychology, and Psychiatry consultations available on weekdays from 4 PM to 9 PM
All the benefits
What’s included?
General and Family Medicine and Pediatrics consultations for €0
24/7 availability for General and Family Medicine consultations
Consultations available instantly, online via voice or video, with a doctor
Medical statements sent by email, and prescriptions via SMS, so you'll have everything before the consultation ends

Pediatrics, Psychology, and Psychiatry consultations available on weekdays from 4 PM to 9 PM
All the benefits
What’s included?
General and Family Medicine and Pediatrics consultations for €0
24/7 availability for General and Family Medicine consultations
Consultations available instantly, online via voice or video, with a doctor
Medical statements sent by email, and prescriptions via SMS, so you'll have everything before the consultation ends

Pediatrics, Psychology, and Psychiatry consultations available on weekdays from 4 PM to 9 PM
How it works
When can i ask for help?
Reach out to your online doctor for help and feel better.
Talk to a doctor anytime, anywhere, to know what to do.
If you need help with prescriptions or medication, you can also contact the doctor.
Your consultation in 3 steps
Talking to a doctor is simple
Log in to the Médis App
Log in to the Médis App
And select "Doctor" on the menu.
And select "Doctor" on the menu.
Choose the reason for your consultation
Choose the reason for your consultation
Then select whether to schedule it or have it immediately.
Then select whether to schedule it or have it immediately.
The doctor will then call you
The doctor will then call you
During the consultation, you can send files and will receive the medical statements and prescriptions by email.
During the consultation, you can send files and will receive the medical statements and prescriptions by email.
What do you need?
What do you need?
Be a Médis Customer
Be a Médis Customer
Have the Médis app installed on your mobile phone
Have the Médis app installed on your mobile phone
Ensure you have internet access and your health insurance number ready
Ensure you have internet access and your health insurance number ready
Your consultation in 3 steps
Talking to a doctor is simple
Log in to the Médis App
Log in to the Médis App
And select "Doctor" on the menu.
And select "Doctor" on the menu.
Choose the reason for your consultation
Choose the reason for your consultation
Then select whether to schedule it or have it immediately.
Then select whether to schedule it or have it immediately.
The doctor will then call you
The doctor will then call you
During the consultation, you can send files and will receive the medical statements and prescriptions by email.
During the consultation, you can send files and will receive the medical statements and prescriptions by email.
What do you need?
What do you need?
Be a Médis Customer
Be a Médis Customer
Have the Médis app installed on your mobile phone
Have the Médis app installed on your mobile phone
Ensure you have internet access and your health insurance number ready
Ensure you have internet access and your health insurance number ready
Discover these and other benefits of Médis Health Insurance
Discover these and other benefits of Médis Health Insurance
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There are exclusions outlined in the policy.
Pub. This does not replace consulting the legally required pre-contractual and contractual information.