Frequently asked questions about updating accounts for minors

Now that you’ve reached adulthood, you need to update your account to ensure continued access to all the products and services we offer! You can update it quickly and easily online through our app or, if you prefer, at a Millennium branch. If you update it online, no documents are required — just make sure you have your Digital Mobile Key with an active digital signature.

If you choose to update your account online, no documents are required. You only need to have your Digital Mobile Key with an active digital signature. If you prefer to visit a branch, you’ll need:

• A valid Citizen Card or Passport;
• An updated proof of address (such as a water, electricity, or internet bill);
• Proof of employment or an enrollment certificate (if applicable).

Regardless of how you complete the process, there are no associated costs.

The process may take up to 48 hours.

After updating your account, you become the sole holder and responsible for it (if that is your choice). You will also automatically gain access to the GO! University Integrated Solution at no cost. Additionally, you’ll have access to new products and services that were not available when you were a minor.

Your banking codes (app and homebanking) will remain the same. However, you will receive a new card, which you can activate directly in the app. Once the new card is activated, your old card will be automatically canceled.

It’s up to you! When updating your account, you can choose whether you want your parents or representatives to keep access or if you prefer the account to be 100% yours. If you want to keep your parents on the account, you’ll need to visit a branch. If you want to be the sole account holder, you can do it easily through our app.