Frequently asked questions about ON/OFF Travel Insurance

The coverage is valid exclusively outside of Portugal, except: Trip Cancellation and Interruption, Flight Delay, and Search and Transport of Lost Luggage.

Yes, if location services are enabled and you are in Portugal, the insurance becomes immediately active. However, if you make any changes to the insurance after the first debit (e.g., including an insured person), there will be a variable waiting time of 12 to 36 hours.

All countries are covered except Portugal. However, if you travel to a country where a war has broken out, the country itself is not automatically excluded from coverage, but the risk of war is. For details on excluded risks, please refer to the General and Special Conditions or Specific Conditions.

You can add up to a maximum of 6 people. You will pay €1.25 for each insured person, per day of active insurance.

No, you only need to activate it on the first day. Once activated, you'll be covered for a daily cost of €1.25. Remember to deactivate it upon your return from the trip.